Buyer question
What is the best loyalty program software for a cannabis store?
Loyalty kept in a separate tool drifts from the register. Points get lost at the counter and lists go stale.
By CannAgent3 min read
What to check
- Do points come from the register’s own sale record?
- Can a customer join with a phone number, with no card?
- Does it text only customers who opted in?
- Can you see who has lapsed, and who is at risk?
How CannAgent loyalty works
- The phone number is the key. Tiers are set by lifetime spend.
- Lapsed, at-risk and birthday lists come from the same sales the register writes.
- Texts go to opted-in customers only, and are held during quiet hours.
- Adding the required advertising warnings to a text is the store’s job.
Loyalty is in the Loyalty plan and the plans above it, not in Core.
Takeaways
- Loyalty should run on the register’s own sale record, keyed on the phone number.
- CannAgent loyalty is in the Loyalty plan and up.
- See it on a sample store at /demo. Read what a quote covers at /pricing. Read how a move works at /migrate.
Frequently asked
- What should cannabis loyalty software do?
- Earn points from the register’s own sale record, key on the phone number, and text only opted-in customers. CannAgent loyalty is in the Loyalty plan and up.
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