Not a feature list — a product surface. Each module here groups the surfaces a working day actually touches, with the WAC codes it enforces and the operator-pain it removes. Operators run every one of these every day.
Cash-first checkout, vertical-ID gated at the cart, manager-PIN where it counts.
Every drawer counted, every drop logged, every variance escalated on a ladder.
Receive, count, par, waste — one back-of-house, no spreadsheets.
Vendors log in and pull their own — orders, payments, performance, 1099s.
POs auto-draft against velocity, vendor reliability, and fill-rate. Override with one click.
Menu screens on the same login as the register — no separate signage vendor.
Loyalty without cards. Phone is the key. Tiers earn through visits.
WAC codes enforced in code, not in a binder. The auditor’s first stop.
Hiring, write-ups, reviews, training — all in the same system the register runs on.
Payroll runs in the same login your closer uses — federal and WA forms staged, not buried in a separate portal.
Your books live in the same database as the till — QuickBooks sync, bank reconciliation, trial balance, one login.
Your weekly CCRS file built from real sales and inventory — reconciled and accuracy-checked before it ever goes to the state.
Move off Dutchie on a rehearsed plan — readiness checks, loyalty preserved, numbers reconciled before you flip.
One green-board. Every cron. Every integration. Every stale-open drawer.
Vertical-ID gated at the cart, manager-PIN where it counts, customer display feeding the second screen. Soft-confirm on big carts catches double-tap mistakes before they post. Tendered in cash, recorded in code, written to audit.
See the module →Three vendors, AI-suggested quantities, reliability scores on the row, low-stock alerts at the top. The same shelf your budtender reads from.
See the module →The reorder queue and the manager write-up assistant ride the same reasoning rails — reading 30-day velocity, vendor reliability, WA labor rules, and WSLCB enforcement — and hand the operator a defensible draft. Every issuance writes to /admin/audit.
The register your budtender actually rings on, built for a cannabis floor. Vertical-ID is caught at the cart — not on a poster, not in a training deck. Manager-PIN gates voids, returns, manual price changes, and discount overrides so the floor can move without giving away the store. Cash-first by design with a customer display on the second screen, barcode scanner, QZ Tray receipt printing, SMS receipt fallback, and age-verification logged into audit. Soft-confirm thresholds catch double-tap mistakes on $200+ carts before they post.
Cannabis is cash-heavy and cash is where the shrink hides. Slang ties every till session to the budtender who rang it: open, ring, drop, payout, close, count. Variances climb a defined ladder — $0–$10 logs and moves on, $10–$50 manager review, $50+ unoffset two days pulls camera footage. Drops to safe and ATM-bank set-asides are tracked separately so your Saturday Loomis pickup reconciles cleanly. Stale opens (drawer left open across days) surface on the health board the next morning, not three weeks later in a quarterly review.
Receive trucks, count cases, set pars, dispose product — all on the same database your register reads from. Cycle counts schedule themselves so your end-of-month physical isn’t a fire drill. Waste log enforces WAC 314-55-079 in code: a second employee signs off on the destruction or the disposal can’t close. Receiving auto-matches POs to invoices and surfaces vendor-license lapses (WAC 314-55-035) before you accept product you can’t legally sell. Par-levels and low-stock alerts tie back to velocity — when the system suggests a reorder, it’s reading the same shelf the budtender is.
Vendors stop emailing your purchaser at 7am asking ‘did the PO go through?’ The /vmi portal lets every brand log in to their own slice — open POs, payment status, fill-rate scorecard, 1099 pull, sample-cap usage (WAC 314-55-096), suggest-product form, asset library, calendar of upcoming menu plans. Compliance is gated: vendor-license lapse pauses receiving automatically (WAC 314-55-035). Your purchaser stops being the inbox; the portal is the inbox.
The reorder model reads the same shelf your budtender does and drafts a PO before your purchaser opens email. Inputs: 30/60/90-day velocity, vendor reliability score (✓ 92% / ⚠ 78% surface on the row), fill-rate against your last six POs with that brand, Friday-rush patterns, and the Menu Builder’s zone constraints. Output: a draft PO with quantity-per-SKU chips your purchaser approves, edits, or kills. The Menu Builder ranks top 365-day sellers, capacity-checks them against your case zones, and flags phase-out candidates so you stop carrying dead stock.
Phone number is the loyalty key — no cards to print, no QR codes to lose. Tiers earn through visits and basket size, not punch cards. RFM segments, lapsed customers, at-risk-LTV, and birthdays all live in the same system the register reads from, so the next-message-to-send is one click from the customer record. Outbound respects WSLCB advertising rules (WAC 314-55-155) — ‘thinking of you, come visit’ is fine; product-specific bulk SMS isn’t, and the system won’t let you send what you can’t legally send.
WSLCB compliance is a workflow, not a PDF. Vertical-ID stops the cart at the register. WAC 314-55-095 industry discount has a 90-day re-verify enforced in the cart. Waste log requires a second employee’s sign-off (314-55-079) or the disposal can’t close. Vendor-license lapses (314-55-035) pause receiving automatically. Trade samples cap at 30 units per employee per quarter (314-55-096) — the POS warns at 25 and blocks at 31. Every state change writes to an immutable audit log that’s the auditor’s first stop. We keep records indefinitely; WSLCB requires three years.
Your people stack lives where your registers do — hiring, write-ups, reviews, and training on the same database the floor rings on, not four disconnected tools. The hiring pipeline runs an FCRA-aligned background-check flow with the WAC 314-55-035 cannabis overlay baked in — disclosure, authorization, provider, result, adverse action — so a manager makes the WSLCB-vs-FCRA call deliberately, not silently. AI drafts proportionate-response options for write-ups against WA labor and WSLCB rules; a manager decides. Performance reviews use a five-dimension rubric with an acknowledgement-required workflow. Onboarding training runs 9 modules across 5 role tracks (budtender, lead, inventory, purchasing, admin) so a new hire’s first week is a checklist, not a dropped baton.
Your bookkeeper works where your closer does, instead of re-keying hours into a separate payroll portal. Hours flow from the time-clock straight into the pay run with an hours-override audit trail, and tips track to W-2 box 7 separately from sample units (WAC 314-55-096) so they don’t get crossed at year-end. The form stack stages what a cannabis shop owes — federal Form 941, W-2, W-3, 940 FUTA, plus Washington’s L&I, PFML, and SUI quarterly trio — and the year-end dashboard tracks what’s filed, what’s due, and what’s open. Your manager runs the pay cycle instead of opening a support ticket.
Most shops keep their books in a tool that has never seen a single sale. Yours runs on the same database as the register, so the numbers your bookkeeper reconciles are the numbers your closer rang. QuickBooks Online syncs both directions, the bank feed imports and auto-matches with an unmatched-transaction queue for the stragglers, and trial balance, profit-and-loss, and a guided month-close are one click off the same login. A nightly anomaly sweep flags the entries that don’t look right before your CPA does. And because this is cannabis, cost lines are classified for IRC §280E — what counts as cost of goods sold versus what isn’t deductible — so the file you hand your accountant is already framed the way the return needs it.
Washington’s CCRS reporting is a weekly chore that bites you at audit time if a week is missing or a number doesn’t tie out. Here the file builds itself from the sales, inventory, and disposal you already recorded, then reconciles against what the state has on record and flags any missing or mismatched weeks before you file. An accuracy pass and a dry-run anomaly scan catch the rows that would bounce. The CSV export is ready to upload today; direct integrator submission is in process — the LCB third-party integrator application is filed and submission goes live on approval. Either way, the week is built and checked, not reconstructed from memory.
Switching POS is the thing every operator puts off because the horror story is always the same: loyalty balances vanish and the first day’s numbers don’t tie out. This is the cutover workspace we built for our own move off Dutchie. A readiness board tells you what isn’t ready yet, a loyalty-balance snapshot preserves every customer’s points before the flip, and a reconciliation dry-run proves the numbers match before you commit. A drill harness lets you rehearse the switch, and a retry queue catches anything that stalls mid-migration. You move in phases — shadow first, then flip — instead of all at once on a Friday night and hoping.
Single-pane-of-glass for the operator. Manager+ sees what’s green, what’s yellow, what needs attention right now: stale-open till sessions, overdue write-up follow-ups, vendor-license lapses, waste-log signatures still pending, cron jobs that didn’t run last night, integrations that drifted (METRC, SMS, email, push), feature-flag flips with the actor’s name attached. The audit log links from every row, so ‘why did this go yellow?’ is one click, not a ticket. The health board is what Doug checks before he opens email, and it’s the page a new manager learns the system from.
The demo deploy seeds production-shape personas, transactions, and write-ups so you can walk every module with real shapes of data — not a deck.
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