Two weeks. Same data. No downtime.
If your last Dutchie outage cost you a Saturday, this page is for you. We migrate your shop in fourteen days — every customer, every product, every loyalty point — and the register is open the whole time.
Why operators are leaving Dutchie right now
Three things, in this order.
- 1.
4/20 outages two years running.
2023 and 2024 both took registers offline on the biggest sales day of the year. Operators we have talked to lost $25K–$80K each in a single day. Then Dutchie sent the bill anyway.
- 2.
The company is in distress.
$3.8B valuation in 2021, ~$400M today (89% drop). Founders out. Layoffs. UFCW union filing in August 2025. None of that is your problem until the next outage shows up at 11:48 AM on a Saturday.
- 3.
The payments coercion.
Dutchie Pay is bundled with a discount. Treez Pay, Cova Pay, POSaBIT all skim a take rate. We do not run a payments arm. Your processor stays yours.
We have nothing personal against Dutchie. The math just stopped working for operators we know.
The 2-week playbook
What we do, day by day. Total downtime during the migration: zero. The register is open every day.
Days 1–3
Scope + data extract
We pull your Dutchie data via their export (no API key dance) on day one. By day three we have your products, customers, loyalty balances, inventory snapshots, and 12 months of sale history in a CannAgent staging environment. You can log in and look at it before we touch your register.
Days 4–7
Train the people who run the store
Your closer, your inventory lead, your bookkeeper. We come to you (Wenatchee + Seattle locally; remote standing-by elsewhere — phone, Slack, screen-share within the hour for opening week). One hour each. They open the system on their own laptop and run a fake shift end-to-end before the real cutover.
Days 8–12
Parallel run
Both Dutchie and CannAgent live. Real customers ringing through both. We catch every gap before the cutover. By day twelve your team is asking us to flip the switch.
Days 13–14
Cutover + 72-hour on-call
Hardware swap Sunday night. Open Monday. Doug on call — phone, Slack, screen-share within the hour. Three days of remote standing-by during opening week. Same-day fixes for anything that surfaces.
What it costs
Setup fee waived until July 1, 2026. After that, $4,000 Solo / $8,000 Multi — fixed scope, the number you see is the number you pay.
Monthly: $299 per register. No per-transaction fee. No payments take-rate. No discount-if-you-bundle-payments coercion.
What we will not pretend
- •We are not the biggest. Dutchie is. So is Treez. We are operator-founded, currently running two stores (WSLCB licenses 414755 + 426199 — verifiable on the public WSLCB portal), and we use the software ourselves every shift.
- •We do not have a public Marketing Suite yet (Flowhub does). If your shop runs paid brand campaigns through your POS, we are not the right tool for you yet.
- •We are not anti-Dutchie. If their next year goes well, more power to them. We are pro-operator-who-needs-the-register-open-on-Saturday.
The honest pitch
You already know what a Dutchie outage costs. We will tell you what the migration costs, in dollars and in hours, before we send a contract. If the math does not work, we will say so on the call.
Book the 20-minute scope