One board for what needs your attention — before a customer notices first.
You came in because you find out something broke three weeks later — a cron stopped firing, a drawer was left open, an integration drifted — and there was nowhere that would have just told you the morning it happened.
Single-pane-of-glass for the operator. Manager+ sees what’s green, what’s yellow, and what needs attention right now: stale-open till sessions, overdue write-up follow-ups, vendor-license lapses, waste-log signatures still pending, cron jobs that didn’t run last night, integrations that drifted. Every row links to the audit log, so ‘why did this go yellow?’ is one click, not a ticket.
The thing that broke tells you the morning it broke.
Red / yellow / green across the shop
Thirteen surfaces on one board: till sessions, follow-ups, license lapses, pending signatures, crons, integrations — what needs you, right now.
Automation health
Every cron, last run, next run, missed runs — so a job that quietly stopped surfaces the next morning, not at month-end when the numbers don’t add up.
Integrations grid
State traceability (CCRS), SMS, email, push, and a sibling-store probe — drift shows up before a customer does.
Every row links to the audit log
‘Why did this go yellow?’ is one click. Feature-flag flips are logged with the actor’s name attached.
Let the rows do the work.
Most stacks have no operator board — you discover a stopped cron or a stale drawer when the numbers don’t add up, weeks later.
A stopped cron
Discovered when a report comes back empty.
A stopped cron
Surfaced the next morning with last-run and missed-run on the board.
A stale-open drawer
Found three weeks later in reconciliation.
A stale-open drawer
On the health board the next morning.
An integration drifting
Noticed when customers stop getting texts.
An integration drifting
Flagged on the integrations grid before they do.
Why did this break
Open a ticket and wait.
Why did this break
Every row links to the audit log — one click, with the actor’s name.
This is the board Doug checks before opening email, and the page a new manager learns the system from. It exists because ‘I didn’t know it broke’ is the most expensive sentence in retail.
See the board.
The demo walks the health board, automation health, and the integrations grid on a test run set up for your shop.