← All case studies

Our own store · Wenatchee, WA

The buyer’s week

What happened to vendor invoices, the buyer’s inbox, and the online-order queue at Green Life Cannabis — the Wenatchee dispensary our own team runs on CannAgent.

Wenatchee
Disclosure — this is our own store

Green Life Cannabis is our own store. The team behind CannAgent operates this shop, and the shop runs on CannAgent — so read every number here knowing it’s first-party. We’d rather disclose that up front than dress our own floor up as a customer win. The license is WSLCB 414755; check it on lcb.wa.gov.

What we measured

Vendor-invoice re-entry

Was roughly 6 hours a week of typing across Green Life and Seattle Cannabis Co — LeafLink manifests now auto-map to the catalog

0 hrs

Pickup orders progressing without staff

Nobody babysits the online-order queue

82%

Manual PO filing + cross-referencing

The buyer’s inbox agent files and cross-references POs; the inventory manager reads exceptions, not attachments

0

License

Verifiable on lcb.wa.gov licensee search

WSLCB 414755

The week before — and yes, we already had LeafLink

Here’s the part the “just buy a cheaper tool” critique misses: we ran LeafLink at our own stores the whole time. The manifests arrived digitally — and the buyer still re-keyed every invoice line into the POS by hand, line by line, cost by cost. Across Green Life and Seattle Cannabis Co that was about 6 hours a week of transcribing paperwork the vendor had already typed once. The counterfactual is part of the measurement: the free tooling was in place, and the hours were still there.

What the manifest auto-map changed

LeafLink manifests now auto-map to the catalog: each PO drafts itself line-matched, brand-name aliases resolve to one vendor record, and cost basis lands on the product the moment the delivery is received. The re-entry work went to zero — not “faster,” zero. We’ll skip the dollar theater; 6 hours a week to none, with the manifest tool already in place before, says it plainly enough.

The inbox stopped being a filing job

The buyer’s inbox used to be its own chore — finding the PO a vendor email referred to, filing the attachment, cross-referencing it against what actually arrived. The inbox agent does that matching now and hands the inventory manager exceptions instead of attachments. We’re deliberately not putting an hours number on this one; the honest version is “the filing and cross-referencing stopped being a human job,” and that’s enough.

Pickup orders that move themselves

Online pickup orders used to sit in a queue somebody had to watch. On the current flow, 82% of pickup orders progress automatically — confirmed, staged, ready — without a staff touch. The remaining orders are the ones that genuinely need a human: an ID question, a substitution, an edge case. Staff attention goes to those, not to clicking “next” on the routine ones.

Takeaways
  • Vendor-invoice re-entry went from about 6 hours a week to zero — measured with LeafLink already in place, so the delta is CannAgent’s, not the manifest tool’s.
  • The buyer’s inbox agent took over PO filing and cross-referencing; the inventory manager reads exceptions.
  • 82% of online pickup orders progress without staff touching them — humans handle the exceptions, not the queue.
  • This is our own store, disclosed as ours. That’s the point: we run the working week we’re selling.

See what changes on your data.

30-min demo on a sandbox shaped like your store. End the call with a fixed-scope cutover quote — pricing detail lives at /pricing.